Missed calls & appointments
Return eligible inquiries, capture requirements and arrange appointments within your scheduling rules.
Revenue recovery
Missed calls, unanswered quotes and overdue reminders compete with daily work. NexHaven follows up using your approved process and brings decisions back to your team.
Return eligible inquiries, capture requirements and arrange appointments within your scheduling rules.
Reconnect with customers who asked for a quote. Record their questions and interest, then return pricing or discount decisions to you.
Confirm receipt, send approved reminders and document responses. Escalate disputes and payment-plan requests.
Review conversations, completed follow-ups, open items and escalations. Revenue attribution is agreed with you; results are not guaranteed.
Routine administrative follow-up
Scope, billable hours and reporting agreed before delivery.
Your team retains disputes, pricing, settlement and legal decisions. We define the permitted follow-up workflow before accepting work.
Medical insurance follow-up has separate pricing and onboarding.
Medical billing & insurance recovery ↗Share your channels, workload and preferred time zone. We’ll define a scope and staffed schedule together.