NexHaven

NexHaven · Live support from real people

Real people. Real conversations.
Reliable follow-through.

Your customers reach a live person who can listen, answer questions and help. NexHaven provides managed phone, email and chat support, plus follow-up on missed calls, unanswered quotes and invoices.

From $12 per agent-hour · Up to 40 staff · Coverage scheduled around your business and time zone

More conversations handled.
Fewer opportunities left waiting.

Choose one workflow or combine services around your workload.

01 / CALL CENTER

Answer your customers.

Live phone and chat support from real people, plus email assistance for questions, appointments and open requests.

  • Overflow and scheduled coverage
  • Your approved answers and workflows
  • Escalations and weekly reporting
$12per agent-hour
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02 / REVENUE FOLLOW-UP

Keep opportunities moving.

Reconnect with missed callers, follow up on unanswered quotes and keep routine invoice reminders on track.

  • Quote and appointment follow-up
  • Invoice and statement reminders
  • Clear next steps for your team
$12per agent-hour for routine follow-up
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03 / MEDICAL BILLING

Follow up on insurance payments.

Administrative billing, claim-status tracking and payment follow-up for medical practices.

  • Document requests and aging monitoring
  • Progress reports and practice escalation
  • Secure onboarding before delivery
$14per agent-hour, or an agreed recovery percentage
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An accountable team

Your process.
Our people.

Atlas is your delivery contact. We agree the scope, prepare your team’s scripts and escalation rules, then report completed work and outstanding items.

  1. 01
    Map the workload

    Choose a queue, channel and coverage window.

  2. 02
    Prepare the team

    Confirm training, permissions, hours and reporting.

  3. 03
    Review the results

    Track actual work delivered and agree the next phase.

Tell Atlas where work is piling up.

Share your channels, workload and preferred time zone. We’ll define a scope and staffed schedule together.

Talk to Atlas ↗