Daily queue review
Prioritize accounts and estimates by value, age, commitment date, and customer context.
Recurring managed operations
Keep revenue follow-up moving every week.
After a successful recovery pilot, NexHaven can own the repeatable work behind collections, open estimates, promises to pay, and revenue visibility—inside the systems your team already uses.
Named Operations ManagerDocumented playbooksWeekly scorecard
Every account has a next actionNo more unowned follow-up.
Every promise has a dateCommitments are tracked to resolution.
Every week has a scorecardMovement and blockers stay visible.
The operating cadence
A managed function, not a task list.
NexHaven runs a documented daily and weekly rhythm, records outcomes in your system, and escalates only the decisions that require your authority.
Approved outreach
Run the agreed call, email, and text cadence in your company voice.
CRM control
Document outcomes, objections, promises, ownership, and the next scheduled action.
Weekly decisions
Report cash recovered, estimates revived, aging movement, exceptions, and owner decisions.
Best-fit operators
Growing home-service companies with valuable follow-up already in the pipeline.
FIT SIGNAL 01
Office staff is balancing dispatch, customers, billing, and follow-up.
Assess the workload →FIT SIGNAL 02Overdue invoices or open estimates do not have consistent next actions.
Estimate the opportunity →FIT SIGNAL 03The owner wants visibility without managing another in-house hire.
Define a pilot →Control stays with you
Clear boundaries before outreach begins.
You approve customer-facing language, channels, escalation rules, access, write-off authority, and any payment-plan boundaries. NexHaven does not make legal, tax, accounting, or credit decisions.
Role-based access to only the systems required
Written communication and escalation playbooks
Recorded dispositions and audit-ready notes
Owner approval for exceptions and policy changes
Monthly scope and capacity review
Prove it before expanding
Start with one defined recovery portfolio.
The 30-day pilot creates the data needed to design the right recurring scope.